Welcome to RDX Sports! These Terms and Conditions govern your use of our website (www.rdxsportsonline.com) and all purchases made through it. By accessing our site and placing orders, you agree to these terms. Please read them carefully.

1. OUR COMMITMENT TO YOU

At RDX Sports, we deliver combat and fitness gear with the same precision and dedication that champions bring to their training. These terms are designed to be as protective as our gear – clear, fair, and focused on your satisfaction.

2. WEBSITE USE

2.1 Eligibility

You must be at least 18 years old or have parental consent to use our website and make purchases.

2.2 Account Responsibility

If you create an account, you’re responsible for maintaining confidentiality and all activities under your account.

2.3 Acceptable Use

You agree not to:

  • Use our site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the site’s operation
  • Use automated systems to extract data

3. PRODUCTS & SERVICES

3.1 Product Range

We specialize in high-performance combat and fitness equipment including:

  • Boxing gear (gloves, punch bags, protective equipment)
  • MMA equipment (gloves, punch bags, protective gear)
  • Fitness essentials (gym belts, strength training equipment)
  • Compression wear and sauna products
  • Stability and mobility accessories

3.2 Product Information

We strive for accuracy in product descriptions, images, and pricing but cannot guarantee perfection. Colors may vary slightly due to monitor differences.

3.3 Product Availability

All items are subject to availability. We may limit quantities and cancel orders if products become unavailable.

4. ORDERING & PAYMENT

4.1 Order Process

Placing an order constitutes an offer to purchase. We’ll confirm receipt but only accept your offer when we ship the goods.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Pricing

All prices are in USD. We reserve the right to correct pricing errors, even after order confirmation.

4.4 Sales Tax

Applicable sales tax will be added to your order total based on your shipping address.

5. SHIPPING POLICY

5.1 Processing Time

We process orders within 1-2 business days (excluding weekends/holidays). You’ll receive tracking information via email.

5.2 Shipping Options

We offer two shipping methods:

  • Standard Shipping (DHL/FedEx): $12.95 flat rate, 10-15 business days after dispatch
  • Free Shipping (EMS): For orders over $50, 15-25 business days after dispatch

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote regions. Delivery times may vary due to customs processing.

5.4 Delivery Issues

You’re responsible for providing accurate shipping information. We’re not liable for delays caused by incorrect addresses or customs.

6. RETURNS & EXCHANGES

6.1 Return Policy

We accept returns/exchanges within 15 days of delivery. Items must be:

  • Unused and in original condition
  • In original packaging with all tags attached
  • Accompanied by proof of purchase

6.2 Non-Returnable Items

For health/safety reasons, we cannot accept returns on:

  • Mouthguards and groin protectors (all protective gear contacting the body)
  • Compression wear with removed hygiene tags
  • Custom/personalized items

6.3 Return Process

To initiate a return:

  1. Email [email protected] with your request
  2. Wait for return authorization (1-2 business days)
  3. Ship items to provided address (customer pays return shipping unless our error)
  4. Allow 3-5 business days for inspection after we receive your return

6.4 Refunds

Refunds are issued to the original payment method:

  • Credit card/PayPal: 5-10 business days
  • Bank transfers: 7-14 business days

7. INTELLECTUAL PROPERTY

All content on our site (logos, text, images, etc.) is our property or licensed to us and protected by copyright laws. You may not use our intellectual property without written permission.

8. LIABILITY LIMITATIONS

8.1 Product Use

Our products are designed for sports/fitness use. You’re responsible for proper use and assume all risks associated with combat sports and training.

8.2 Website Availability

We strive for continuous availability but aren’t liable for temporary outages or technical issues beyond our control.

8.3 General Limitation

Our total liability for any claim related to our site or products is limited to the purchase price of the items in question.

Important Safety Note:

Always use protective gear as intended and consult professionals when learning new combat/fitness techniques. RDX Sports is not responsible for injuries resulting from improper use of equipment.

9. PRIVACY

Your privacy is important. Our Privacy Policy explains how we collect, use, and protect your information.

10. GOVERNING LAW

These terms are governed by California law. Any disputes will be resolved in San Diego courts.

11. CHANGES TO TERMS

We may update these terms periodically. Continued use after changes constitutes acceptance of the new terms.

12. CONTACT US

For questions about these terms:

RDX Sports
2960 Fincham Road
San Diego, US 92117
Email: [email protected]

Last Updated: [Insert Date]